Covenant Transport Solutions new VP of customer service aims to take brokerage division to the next level

Covenant Transport Solutions new VP of customer service aims to take brokerage division to the next level

While some truckload carriers tend to treat their brokerage operations as hobbies or support functions, Chattanooga-based Covenant Transport (NASDAQ: CVTI) is committed to fostering a relevant and prosperous brokerage firm with Covenant Transport Solutions. New hire Ben Caplenor, vice president of customer service, plays an integral role in that mission.

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How truckload carriers can shield themselves from rising insurance premiums

How truckload carriers can shield themselves from rising insurance premiums

Despite many truckload carriers reporting record revenues and strong operating ratios, TCA data housed inside FreightWaves’ SONAR shows an anomalous jump in insurance expenses, spiking as high as 4.45% of total revenue at the end of October 2018.

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TCA building profitability analytics for asset-based brokerages

TCA building profitability analytics for asset-based brokerages

Roughly 65% of Truckload Carrier Association member fleets have structured brokerage operations, estimates Chris Henry, program manager of the TCA Truckload Profitability Program (TPP), but very few companies have insight into how their asset-light division stack up against their peers.

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